Celcom Axiata Berhad
www.celcom.com.my
| Celcom | |||
|---|---|---|---|
| Year of Investment/Shareholding | 2008/100% | ||
| Nature of Business | Mobile | ||
| Technology Deployed | GSM, GPRS, EDGE, 3G, HSDPA | ||
Celcom is the country’s premier and most experienced mobile telecommunications company with close to 12 million customers. It is also the leading mobile broadband service provider in Malaysia with over 937,000 subscribers. Celcom provides prepaid and postpaid mobile services and leads the industry with mobile broadband services in Malaysia. Celcom also enjoys significant market share in other areas of business namely content and VAS, enterprise solutions and bulk wholesale services. In line with the evolving technologies and changing consumer behaviour in Malaysia, Celcom is moving towards integrated multi–access and multimedia services.
With the widest network coverage in the country, its 2G and 3G networks covers 95.0% and 81.7% of the population respectively, Celcom continues to invest in network coverage, capacity and performance, and intends to maintain its technology leadership and position as the country’s best mobile service provider.
Celcom always gives top priority to its customers and has set up a consumer lab to understand them better. This, as well as numerous initiatives in product and service innovation and focus on customer service and experience, has resulted in Celcom winning several accolades at both local and regional level.
Celcom has been a pioneer in Malaysia for industry leading partnerships which include mobile virtual network operators (MVNOs), domestic and international roaming, and infrastructure sharing. Celcom now has 5 MVNO partnerships riding on its strong mobile network. Its long standing partnership with Vodafone enables subscribers to enjoy international roaming service in 190 countries and over 513 networks worldwide. This partnership provides Celcom’s customers with unrivalled global coverage, the lowest IDD and roaming rates and the latest mobile technologies, whilst giving Celcom access to Vodafone’s global purchasing and economies of scale. The infrastructure sharing initiative with DiGi Tel is also paving the way for sustainable growth of its data networks, ensuring optimum network coverage to deliver the best overall mobile experience for its customers.
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